For riders

Your Ride, Your Way.

Rides that respect your time and your safety. Upfront fares, verified drivers, and safety features you control — every trip, every city.

Upfront fares · KYC-verified drivers · PIN at night · SOS button · MiRide Wallet · mobile money · cards · cash

Choose the ride that fits your day

Every vehicle class comes with the same KYC-verified driver and the same safety stack — only the comfort level changes.

  • Economy

    Affordable everyday rides. Saloons and hatchbacks. Best value for short and medium trips.

  • Comfort

    Newer vehicles, more space. Perfect for airport runs, business trips, or when you want a little more room.

  • Premium

    Executive saloons for important occasions. Same verified safety standards, elevated experience.

Upfront pricing

What you see is what you pay.

MiRide shows you the full fare before you tap confirm. No hidden fees appear at checkout. No surprises when you arrive. The price you confirm is the price you pay.

Your fare is calculated from trip distance, trip duration, and the vehicle class you choose. Open the app to see the price for your specific trip in real time.

How pricing works

What affects your fare

  • Vehicle class Economy, Comfort, or Premium — each at its own rate.
  • Trip distance The route from your pickup to your destination.
  • Trip duration Time in the vehicle from start to finish.
  • Time of day and demand Any fare variation is shown before you confirm.

Enter your trip in the app to see the exact fare for your route.

Your safety, your control

Safety isn't a feature. It's the whole platform.

Five protections built into every ride — before the driver arrives, during your trip, and after you reach your destination.

  • PIN verification at night (7 PM – 6 AM) — no driver moves without your code
  • SOS button with audio recording — 90-day retention, ZW Data Protection Act compliant
  • Auto-shared trip with your emergency contacts when your ride starts
  • Female driver preference — opt in at any time in your profile settings
  • Bidirectional blocking — you and any driver can block each other permanently

Pay the way you prefer

We work with Zimbabwe's payment networks so you're never stuck.

Available now

MiRide Wallet MiRide Wallet Live
EcoCash EcoCash Live
Cash Cash Live

Coming soon

OneMoney OneMoney Soon
InnBucks InnBucks Soon
Visa Visa Soon
Mastercard Mastercard Soon

Loyalty rewards built in

Every ride adds to your rewards.

Every ride you take adds to your MiRide rewards. The more you use the app, the more you save on future trips — no clipping coupons, no codes to remember. Just open the app and your savings are already there.

Rider questions

What vehicle classes are available?
MiRide offers Economy (saloons and hatchbacks, best value), Comfort (newer vehicles with more space, great for airport runs), and Premium (executive saloons for important occasions). All classes come with KYC-verified drivers and the same safety stack.
What happens if I cancel a ride?
Cancelling before a driver is matched is always free. Cancelling within 2 minutes of a match is also free. After that, a small cancellation fee applies — the exact amount is shown in the app before you confirm the cancellation.
What do I do if I left something in the car?
Open your trip history in the app and contact your driver directly through the in-app messaging. If you need more help, reach our support team via in-app chat or at [email protected].
How does the rating system work?
After each trip, you rate your driver from 1 to 5 stars. Drivers with consistently low ratings are reviewed by our team. You can also add a note — your feedback helps us maintain standards.
Is the app accessible for riders with disabilities?
We build with accessibility in mind. If you have specific needs — extra time, assistance with luggage, or communication preferences — you can note these in your profile or in the booking notes. Contact our support team if you need help we haven't covered.
Can I share my trip with someone?
Yes. You can add emergency contacts in your profile settings. When your trip starts, they automatically receive a live tracking link with your driver's name and vehicle registration. You can also share the trip link manually from the active trip screen.

Your Ride, Your Way.

Download MiRide and book your first ride in under 2 minutes. Available on iOS and Android.

Download on the App StoreGet it on Google Play